We stand behind our products at Steel Lighting Co. and if there's an issue with your light, we want to do what we can to ensure your satisfaction. Towards that end, we offer two warranties for our products: one on the functionality of the fixture and one for the finish.
Functionality Warranty: We offer a life-time warrant on the functionality of our lights - this means that if there is an issue with your socket or a sensor, we will happily send a replacement at no cost to you.
Finish Warranty: For 2-years after purchase, we honor a limited warranty on the finish of your fixture, specifically in the event of rust. If we can verify the condition of the fixture and that it was properly installed, we will replace the damaged part or, in some cases, the entire fixture.
Customer seeking to receive a replacement due to rust must email hello@steellightingco.com with the following:
- Order #
- Picture of the affected area/part
- Picture of where the light has been installed.
Failure to provide sufficient evidence may result in a denial of a warranty claim.
Additionally, for customers who install one of our lights within 5 miles of a marine environment (such as the ocean, a large lake, etc)., our warranty on the finish only applies to those fixtures that have been treated with our Marine Grade Coating.
For questions on our Warranty Policy, please email us at hello@steellightingco.com.
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